When the mower we had for years finally broke I did research on-line before choosing this mower. It had great reviews and I've always gotten great service at Sears. When we tried to mow our lawn for the third time this season it started smoking like crazy. When we investigated further we saw it leaking oil while running. Though I had shopped through K-mart "Shop Your Way" because it shipped from Sears it could not be returned to our K-mart store. My husband drove the mower to the Harrison, Arkansas Sears (30 minutes from here). They took the mower back but charged us a $40 restocking fee.
Very courteous service and had the appliances we wanted in stock...unlike Home Depot.
Excellent service! Everyone has always gone above and beyond to help me out. Whether is was to make a purchase or research something for me! Great people!!
THIS PLACE IS A JOKE!!!!! RUDE PEOPLE. NOT HELPFUL. NOT EVERYONE HAS THE MONEY TO BUY NEW APPLIANCES, THEY DO NOT WANT TO HELP YOU FIND THE PARTS YOU NEED TO FIX YOUR BROKEN ONES. I WILL NEVER SHOP AT ANY SEARS AGAIN!!!!!
Sears Hometown Store is a US Hardware Store based in Harrison, Arkansas. Sears Hometown Store is located at 1320 N Main St, Harrison, AR 72601, USA.
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