If I could give 0 stars I would. Unbelievably bad customer care.
We had been talking to them for a few months prior to the date we needed them; and organized for them to cater our wedding. They were supposed to provide tables, chairs and food. However, once we got one month out of the wedding we started getting e-mails from them that seemed like they were trying to figure a way to back out. They said that "it's a really busy weekend" and that "there are a lot of people asking to use them that weekend." That's fine and understandable, except we had ALREADY SENT PAYMENT ALONG WITH THE CONTRACT which covered everything that was promised to be reserved for us. Well we get an e-mail back AFTER THEY RECEIVED PAYMENT AND SIGNED CONTRACT saying that the tables and chairs were already spoken for and that if we wanted them to cater we would have to go to them and pick up the food. AWFUL AWFUL AWFUL customer service. That is not how you treat people. If you promise someone something and they pay as agreed for your service you do not give that service to someone else. Needless to say we will get our money back and will recommend everyone we can to never use Jamies Creative Catering.
They were super busy when I went in and I still received excellent timely service. The food was fantastic. Great experience.
Jaime and his crew were amazing to deal with. So professional and flexible. We had lots of compliments on the food and the service. I would highly recommend them and look forward to working with Jaime in the future
I normally don't write reviews but this time I felt I needed to. I can highly recommend this catering business. The service and food was beyond outstanding. Both my parents turned 80 this year and I decided to celebrate by getting all the family together in Branson Missouri. Since there were so many of us I decided to cater the meal on Saturday rather than going out. The experience was fabulous. Two chef's came to our residence. They set a beautiful table with formal quality china. Then we all sat down to dine and they served us an outstanding meal. The food couldn't have been better!! (For a minute I thought some of my family were going to lick their plates clean.) Once finished, they cleaned everything up and quickly left. The Chefs were extremely friendly, professional and did an outstanding job. The food was far superior than I'd anticipated and better than we could have gotten in any restaurant. The entire experience couldn't have been any better. This meal made the celebration perfect and special. I will DEFINITELY book them again (everyone agreed we wanted to meet there again next winter since we had so much fun). I HIGHLY recommend this catering service.
Jamie S Creative Catering is a US Food place based in Harrison, Arkansas. Jamie S Creative Catering is located at 302 N Main St, Harrison, AR 72601, USA.
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