I had a small problem with my car before driving 10 hours home. I was out of town and didn't have much service, but they nicely labored through a broken phone call with me the day before I brought it in. When I did bring it in, they were extremely nice and welcoming as I waited for them to fix my car. They immediately got it in, fixed it, and made sure it was good to make the trek back. I was charged very fairly and appreciated the peace of mind I had on my drive home. Thank you!!
Went in to ask if they would do an estimate. I had taken my vehicle to a different auto repair shop and was given a small list of things to fix. I wanted to know if they could give me their price to repair my small list. I was quickly laughed at and felt mocked for even bothering to ask. All the while, as I am going down my list, the man with the break away glasses (whose name I should have got) kept laughing and scoffing. "Its not about price, its about quality."
TL:DR; Went in to get an estimate, was almost laughed out the store, and was told I was wasting their time due to it not being about price, but the quality of their work. Got a price for a second opinion, but felt less than satisfied about the professionalism.
I live out of town and had trouble with my truck, they were able to fix it for me fast and reasonably priced. They knew I had to get on the road and worked diligently to get me back on the road. I would recommend them to anyone needing to get work done on their vehicle these are the right guys!
Quality work done by honest, upfront professionals at a reasonable price! Fast, friendly service! I won't take my vehicles anywhere else. Strongly recommended!
This was the answer I got, and was told that they wouldn't waste time to look up the price since they felt that price wasn't even a factor, and that they may not even be able to beat it even if they did give it to me. The most I got was a price to look the truck over as I "needed a second opinion, not a price for parts or repairs." I was also told that if they saw the same problems that the other place had given me a list for, they would waive the fee for the look over. Was at least given a card and a decent handshake.
They have always treated me with respect. They are kind yet proffesional. I will continue to take my vehicles here.
Main Street Service Center is a US Car Repair based in Harrison, Arkansas. Main Street Service Center is located at 620 Goblin Dr, Harrison, AR 72601, USA.
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